Frequent Questions

Frequently Asked Questions

Generic Will Questions

Below are some of the most frequently asked questions, relating to having a Digital Will with CreateWills

Both our Sterling Conventional Will and Al Yusra Islamic Will (Wasiyyah) are 100% legal; they have been written & backed by solicitors, legal experts & estate planners. The Sterling Conventional Will fully conforms to the Wills Act 1959, while, Al Yusra Islamic Will (Wasiyyah)  was written by respected Muslim scholars & certified Shariah-compliant by Masryef Management House and fully conforms to the Islamic Inheritance law.

A fully legal digital Sterling Conventional Will or Al Yusra Islamic Will (Wasiyyah) costs only RM290. You can try it for free and only pay to print the final Will.  Your Will is uniquely yours and easy to make. In just a few clicks, you can secure and preserve your family’s inheritance in print.

Yes, we charge a small fee for reprinting your Will. You can make as many changes as you wish for free on the Will platform and you will only be charged a small fee of RM50 when you want to reprint your updated Will. Once you have paid the fee of RM50 to reprint the Will, you will get an additional 3 months window (from the last reprinting purchased date) to amend and reprint your Will as many times as you want.

We understand just how easy it is to forget or misplace a password, so, we have made it simple for our users. On the sign-in page, simply click the “forgot your password?”, enter the email address that was used to sign up your account and you will receive the email to reset your password.

Yes, you can. The platform has been created to be fully responsive on any device, including mobile phones, tablets and laptops. It’s an entirely usable web app for Apple and Android.

Our App makes the Will writing process more straightforward, less complicated and easy to use with a guided flow and step-by-step instructions. When completing your Will with CreateWills, there are easy-to-follow guides, help notes and even walkthrough videos.

Completing a Will with CreateWills takes around only 10 minutes. Yet, should you need to leave the process for any reason, save the data on the page and come back to finish the Will at your leisure. There are no time limits or frustrating timeouts on any section that cause you to start the process again.

Yes, CreateWills provide a full panel of lawyers for you to choose from directly during checkout at a price of RM100. Our range of lawyers offers; Will checking, Probate and Letters of Administration. Our team of lawyers are situated in numerous locations across Malaysia and are fully contactable via telephone or email.


FAQ’s Al Yusra Islamic Wills

Below are some of the most frequently asked questions, relating to having an Al Yusra Islamic Will (Wasiyyah) with CreateWills

Yes, it is fully Shariah-compliant. Our Al Yusra Islamic Will (Wasiyyah) has been written by respected Muslim scholars & certified Shariah-compliant by Masryef Management House and fully conforms to the Islamic Inheritance law.

CreateWills’ unique built-in Faraid Algorithm will automatically allocate your estate’s appropriate percentage that follows the Holy Quran. Simply key in the number of family members and relatives you have and the Faraid Algorithm will show you at a glance who inherits and who is blocked from inheriting any estate. With our system also, users can know the estimated value each beneficiary will receive, if they completed the ‘list asset and debt’ section. 

Yes, for every asset type you wish to leave whether money, property or anything else, you can choose the option to leave them as Sedekah. Your wish to leave an asset as Sedekah is then printed onto the final Will.

CreateWills allows you to list all your assets and any debts that need to be settled by your estate before it can be distributed to your named beneficiaries. This list of debts and assets is fully editable, so your Will can always be kept fully up to date, reflecting your estate and its value.

Al Yusra Islamic Will (Wasiyyah) are feature-rich and offer complex options far outweighing our competitors as standard. You can leave a property, a business, shares, bitcoin, or whatever you want to leave. We even allow you to split a specific inheritance between a group of people, a charity or an organisation by percentage, to remove any uncertainty and making your final wishes plain to your executor/s.


FAQ’s Sterling Conventional Wills

Below are some of the most frequently asked questions, relating to having a Sterling Will with CreateWills

You can name up to 4 executors with a Sterling Conventional Will and even specify how you want them to act in the order listed alternatively with shared responsibility. We have also added a section where you can leave a specific cash amount to cover out of pocket expenses that your executor may incur. You can also choose up to 3 guardians for your children who are under the age of 18 and decide whether you wish for your guardians to act together or you can appoint substitute Guardians to act if your first choice Guardian is unable to conduct the role.

Once you have created a free account with CreateWills, you can update it at any time by logging in to your Will account with your registered email address and password. We provide 24/7 global access from anywhere there is an active internet connection. Once you have logged in, you can make any changes and updates to your Will but please remember to click the save button at the bottom of the page.

Our Sterling Conventional Wills are feature-rich and offer complex options far outweighing our competitors as standard. You can leave a property, a business, shares, bitcoin, or whatever you want to leave. We even allow you to split a specific inheritance between a group of people, a charity or an organisation by percentage to remove any uncertainty and making your final wishes plain to your executor/s. 

CreateWills provide free additional documentation when you create a Will with us. This includes a template letter to your executor, asking if they will serve in this capacity, and stating your final Will’s location. Another free document is the location of important documents, stating where key accounts and records are stored. We strongly recommend that your executor has a copy of this document. This will speed up the process and help remove any confusion at what is a challenging time for the family.

The simple answer is when creating any new Will, as long as it is signed and witnessed, the latest Will shall supersede any previous Will you may have created. On the first page of any new Will have the following statement “I revoke all former Wills, codicils and testamentary dispositions made by me and declare this to be my last and final Will (‘my Will’).” This is the legal statement declaring that this is the most up to date Will you hold. It is good practice and removes any doubt to destroy any old, outdated Wills you may have had in the past.


100% Legal

Written & backed by solicitors, legal experts & estate planners

Affordable For Everyone

We've made it accessible to everyone at an affordable price

Designed With You In Mind

Changes are saved automatically in the cloud and your data is stored securely

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